Leadership Values

PFC Classic Dining Restaurant Group
GET IN TOUCH
TREAT PEOPLE FAIRLY

Treat our employees, guests, suppliers, competitors and communities fairly, with dignity, and respect.

LISTEN

Listen at least twice as much as we talk.  Take notes, and avoid interrupting others when they are expressing themselves.  Be Guest Focused. Remember that our guests –internal or external– will always define guest satisfaction, that we must aim to exceed his or her expectations, and that we must always deliver on commitments.

PROMOTE TEAMWORK

Encourage individual contribution to a team effort by removing barriers to effective communication and mutual trust.

INNOVATE

Create an atmosphere in which innovation and change are welcome, ideas and people are not prejudged, mistakes are allowed, and the possibilities, rather than the limitations, of ideas are emphasized.

WORK HARD

Make your own time as productive as it can be, and show respect for others’ time by being prompt, organized and focused.

LEARN

Set the pace in personal growth and development by embracing new experiences, challenges, and responsibilities outside our “comfort zones” and encouraging our people to do the same.

BE HAPPY

Approach work with a positive attitude, balance work and leisure time, and find the deepest satisfaction in the success of our teammates.

SET HIGH STANDARDS

Never compromise our ethical, moral, and legal standards.